Whether you're building a marketing strategy, working on a product, an employee experience, or defining business processes, our a customer journey map is invaluable.
A customer journey map is excellent for the detailed planning of an experience, including everything from marketing collateral and touchpoints to pages, screens and layouts.
Each map is fully personalised to the business/organisation/product it is for, and will be delivered as a PDF file. You will receive one PDF version of the one customer journey map we produce for you.
i need to have:
URL of your website
3 x URLs of competitor websites
An outline of where customers find you, how they purchase and what happens post purchase.